FAQ'S

Welcome to Devestyle's FAQ page! Here, we’ve compiled answers to your most common questions to help make your shopping experience smooth and enjoyable.

Orders and Payment

1. How can I place an order?

Placing an order is simple! Browse our collections, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

2. What payment methods do you accept?

We accept a variety of secure payment methods, including:

  • Credit & Debit Cards: We accept all major credit and debit cards, Including Visa, American Express, and Apple Pay, Discover, MasterCard.
  • PayPal: A fast, easy, and secure way to pay.
  • Other trusted payment gateways displayed at checkout

3. Can I modify or cancel my order?

Orders can only be modified or canceled within 24 hours of placing the order. Please contact us as soon as possible at support@devestyle.com or call +44 7458 196926 for assistance.

Shipping

4. Do you ship internationally?

Currently, we only ship within the United Kingdom.

5. How much does shipping cost?

We’re proud to offer free shipping on all orders.

6. How long does it take to receive my order?

Orders are processed within 1-3 business days, and delivery typically takes 4-7 business days. The total estimated delivery time is 5-10 business days.

7. How can I track my order?

Once your order has been dispatched, we will send you a confirmation email with a tracking link. Use this link to monitor your order’s journey.

Returns and Refunds

8. What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached.

9. Who pays for return shipping?

If you’ve made a wrong order, the return shipping cost will be your responsibility. If the error is on our end (e.g., wrong or defective item), we’ll cover the return shipping cost.

10. How can I start a return?

To initiate a return, contact us at support@devestyle.com with your order details. Our team will guide you through the process.

Product and Sizing

11. How do I know what size to order?

We provide a detailed size guide on each product page. If you’re unsure, feel free to contact us for assistance.

12. Are your products true to size?

Yes, our products are designed to fit true to size. However, we recommend checking the size chart for exact measurements.

Contact Us

13. How can I contact your team?

We’re here to help! You can reach us via:

  • Email: support@devestyle.com
  • Phone: +44 7458 196926
  • Address: 28 Weymouth Mews, London, W1G 7EB, United Kingdom
  • Business Hours: Monday - Friday, 09:00 am - 05:00 pm

Still have questions? Don’t hesitate to reach out. We’re always happy to assist you!

Thank you for choosing Devestyle for your fashion needs.